Legal

Privacy Policy

We are committed to handling your personal information with transparency and care. This page explains what we collect, why we collect it, and how it is protected.

Information We Collect

  • Contact details you submit via our website forms, WhatsApp, or phone — including your name, phone number, and email address.
  • Health-related information you choose to share when describing your skin or aesthetic concern, solely to help us respond to you appropriately.
  • Technical data such as browser type and approximate location, collected automatically through standard website analytics (e.g. Google Analytics) to help us improve our site.

How We Use Your Information

  • To respond to your enquiries and schedule consultations.
  • To send you appointment reminders or follow-up messages — only where you have asked us to.
  • To improve our website experience through anonymised analytics.
  • We do not use your data for unsolicited marketing and we will never sell or rent your personal information to third parties.

How We Protect Your Data

  • All data submitted through this website is transmitted over HTTPS (encrypted connection).
  • Patient health records and clinical notes are held securely within the clinic's internal systems, accessible only to authorised clinical staff.
  • We retain your contact details only as long as needed to fulfil the purpose for which they were provided.

Cookies & Analytics

  • This website uses cookies to support basic site functionality and anonymous usage analytics.
  • We use Google Analytics to understand aggregate traffic patterns — no personally identifiable information is shared with Google through this integration.
  • You may disable cookies in your browser settings at any time without affecting your ability to use the site.

Your Rights

  • You have the right to request access to, correction of, or deletion of any personal data we hold about you.
  • To exercise any of these rights, please contact us directly using the details below.
  • We will respond to all reasonable requests within a reasonable timeframe.

Contact & Updates

  • If you have any questions about this privacy policy or how your data is handled, please contact us at info@ixoraaesthetics.com or visit us at the clinic.
  • This policy was last updated in April 2026. We may update it periodically — any changes will be reflected on this page.

Ixora Health & Aesthetics · Gulberg, Srinagar, J&K · info@ixoraaesthetics.com